Privacy Policy
This Privacy Policy describes how Rosalara ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.rosalara.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
Information We Collect Directly from You
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Shopping information including items you view, put in your cart, or purchase, as well as reviews you choose to submit.
- Customer support information including the information you choose to include in communications with us.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies, including device information, browser information, network information, your IP address, and how you access and use our Site.
Information We Obtain from Third Parties
We may obtain information about you from third parties who support our Site, such as Shopify, and our payment processors, who collect payment information to process your orders.
How We Use Your Personal Information
- Providing Products and Services. To process payments, fulfill orders, manage your account, and arrange shipping, returns and exchanges.
- Marketing and Advertising. To send marketing, advertising and promotional communications, where permitted, and to show you relevant advertising.
- Security and Fraud Prevention. To detect, investigate, and prevent fraudulent or malicious activity.
- Communicating with You and Service Improvement. To provide customer support and improve our Services.
Cookies
Like many websites, we use cookies on our Site. For information about cookies used to power our store on Shopify, see https://www.shopify.com/legal/cookies. We use cookies to power and improve our Site, run analytics, and better understand how visitors interact with our Services.
Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject cookies. Blocking cookies may affect how the Site functions.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate business purposes, including:
- Vendors who perform services on our behalf (e.g., payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- Business and marketing partners who help us provide and advertise our Services.
- When you direct or consent to disclosure, such as shipping products or using social login integrations.
- In connection with a business transaction such as a merger, or to comply with legal obligations.
Your Privacy Choices
Depending on where you live, you may have rights to access, delete, correct, or receive a copy of the personal information we hold about you, and to opt out of certain uses of your information for advertising purposes. You can exercise these rights, including opting out of the sale/sharing of personal information, on our Your Privacy Choices page or by contacting us using the details below.
We will not discriminate against you for exercising any of these rights.
User Generated Content
The Services may allow you to post product reviews and other content. If you submit content to a public area of the Services, it will be publicly accessible. We are not responsible for the privacy or security of information you choose to make public.
Third Party Websites and Links
Our Site may link to websites operated by third parties. We do not control and are not responsible for the privacy or security practices of those sites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security and Retention of Your Information
No security measures are perfect. We recommend not using insecure channels to send us sensitive information. We retain personal information as long as needed to provide the Services, comply with legal obligations, and resolve disputes.
International Users
We may transfer, store and process your personal information outside the country you live in, including in Vietnam and the United States, in connection with operating our business and workshop.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at ceo@khuehouse.com.